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CLOSING PROCEDURES

OVERVIEW

Follow this sequence to shut down the store safely, reconcile both registers, and complete banking/admin before arming the alarm. Do not skip steps.


Follow these steps every time to ensure accuracy and consistency across stores.

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CODE = YOUR STORE PIN / CODE (ASK YOUR MANAGER)

1. Clean & Reset the Floor

  1. Vacuum / sweep / mop the shop floor.

  2. Wipe top of the counters and high-touch areas.

  3. Pull any products out that don't have a display (vape kits etc)

  4. Take out rubbish if bin is full.

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2. Count & Reconcile Tills

  1. iPad Register

    • From the iPad, tap the three lines and tap Close Register.

    • Tap close in the top right corner

    • Print receipt and put cash amount at top of the receipt (normally $0)

    • Plug the iPad into the charger and turn off the iPad.

  2. PC Register

    • On the PC POS, go to Open/Close.

    • Take out the money from Cash Payments Received

    • Count tills, should always have over $400 in till 1.

    • Enter the expected and the counted amounts correctly. (DIFFERENCE COLUMN SHOULD SAY $0.00 FOR ALL)

    • Close the register.

    • Print the receipt and put cash amount at the top of the receipt (same as the Cash Payments Received)

  3. Cash Handling (target time: ~6:58pm)

    • Count cash for banking; place in the banking bag.

    • Write up cash amounts & total on the green booklet and on the banking bag.

    • Take a clear photo of both receipts from the tills, banking bag and the green page (all in one photo)

    • Seal the banking bag with the green page and cash inside.

  4. Send Totals

    • Post totals to Teams → Morrinsville Group.

    • Upload the money photo to Teams → Morrinsville Banking.

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3. Power Down Front of House

  1. Turn off TV's.

  2. Lock both locks on the main/front door. (Make sure the second door is locked and secure)

  3. Use the remote controllers to bring down the roller doors.

  4. Turn off the middle lights.

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4. Secure Back Areas & Alarm

  1. Turn off shop lights.

  2. In back room:

    • Lock door into back room (ensure it clicks in).

    • Put bank bag and receipts into correct drawers.

    • Turn off back-room lights.

  3. Arm the alarm: enter CODE and alarm will change to Armed. (YOU HAVE 1 MINUTE DELAY TO LEAVE)

  4. Exit via back door, lock padlock on gate.

  5. Lock the back door with key and pull to test it’s secure.

FAQ & NOTES

FAQ 1

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FAQ 2

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FAQ 3

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Last Updated : 07 Oct 2025 - J.K

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